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Hotline Support

For UK Users

Local No.:
0845 147 0017
Fee:
Calls from landline generally cost between 1p and 10.5p per minute depending on the time of day.
Calls from mobile phones cost between 15p and 40p per minute depending on your mobile network.
E-mail:
support.uk@tp-link.com
Service Time:
24 hours a day, 7 days a week

For Irish Users Only

Local No.:
0818 229 000
Fee:
Calls from landline generally cost 5.19 cent/min (1.99 cent/min for evening and weekend).
Cost for calls from mobile phonesdepends on your mobile network.
Day rates refer to 8am-6pm Mon to Fri, Evening rates refer to 6pm-8am Mon to Fri, Weekend rates refer to midnight Friday to midnight Sunday.
E-mail:
support.ie@tp-link.com
Service Time:
24 hours a day, 7 days a week.

For Global Users

Tel:
+86 755 26504400 (English Service)
Fee:
Depending on rate of different carriers, IDD.
E-mail:
support@tp-link.com
Service Time:
24 hours a day, 7 days a week

Note:

 
  1. If you cannot call us directly due to the time difference, please feel free to send us an email and we will contact you as soon as possible.
  2. For better service, please send your email to the most suitable mailbox only.
  3. Please describe the difficulty you are experiencing and any corrective action that you may have already tried.
  4. Please include any pertinent hardware and software information that we could use to better assist you.