TP-Link Regulatory Compliance

Changes to TP-Link UK Warranty Policy

Dear Customers,

Thank you very much for selecting TP-Link products. In order to provide our customer with a better warranty service, TP-Link UK now offers a 3 Year Warranty program on our selected SOHO Products. The prior version of the 2+1 Year warranty policy has been cancelled and no longer valid. In other words, the warranty period will be automatically upgraded to 3 years, and you will no longer be required to register products on our website as soon as your SOHO Product is purchased.

What's more, you may receive the same warranty service, technical support and the RMA support as usual. So please retain a copy of your invoice/receipt to verify the purchase for any future warranty claim.

The Amended Warranty Period

As of February 20, 2017, TP-Link UK will provide a 3-Year warranty on TP-Link SOHO Products.

Product Type Warranty Period
TP-Link SOHO & Smart Home1 Products 3 Years
TP-Link Smart Bulbs1 & Accessories 2 Years
TP-Link SMB Products Lifetime Warranty2

1Note: 2 Years warranty for Smart Bulbs, 3 Years warranty for other Smart Home Products.

2Note: TP-Link UK Ltd will honour the lifetime warranty for all SMB Products purchased after 15th May 2015.

Additional Information for customer who has already registered product

As you have already registered your product with us, your warranty period has started from the purchase date and will last for 3 years.

We apologise that our existing warranty online system will no longer be used, if you want to know your warranty or RMA status or have any questions, please don't hesitate to contact us at rma.uk@tp-link.com or use livechat

TP-Link UK commit that your personal information which you have provided to us will be fully protected.

See more TP-LINK PRIVACY POLICY.

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